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What makes us tick
About OGCdigital
We’ve been building digital solutions for 25 years. Our approach is simple: honest communication, professional standards, and realistic expectations from start to finish.
Why OGCdigital exists
25 years in digital services teaches you what works and what doesn’t. The industry has evolved significantly during that time, with many agencies discovering they could charge separately for things that should be standard practice. Accessibility compliance, semantic code, and content optimization became premium add-ons rather than baseline requirements. The result is digital properties that work well for some users but create barriers for others.
We’ve had clients come to us after spending thousands on websites that looked impressive in demos but failed when real people tried to use them. Beautiful designs that screen readers couldn’t navigate. Mobile sites that loaded slowly or broke entirely. Contact forms that excluded potential customers. These aren’t technical limitations, they’re choices agencies make when they cut corners to maximize profit.
OGCdigital exists because we believe digital service providers should follow established industry standards from the start. We work with clients who appreciate this approach and understand that quality work requires appropriate time, expertise, and honest communication about what’s realistic and what isn’t.
Our core beliefs
Our approach to every project follows the same operational principles. These guidelines determine how we handle client communication, manage project timelines, make technical decisions, and deliver work that meets industry standards.
Professional standards are baseline requirements
Every website we build follows established best practices for accessibility, performance, and semantic code. These aren’t premium features or add-on services. They’re the foundation of professional web development, included in every project regardless of budget or timeline.
Honest communication builds trust
We tell you what we can realistically deliver, how long it will actually take, and what challenges we might encounter. If something isn’t working or needs to change, we address it directly rather than hoping problems resolve themselves or disappear.
Quality work takes appropriate time
Good digital work requires research, planning, testing, and refinement. We don’t cut corners to meet arbitrary deadlines or promise overnight transformations. Professional results come from following established processes, not rushing through them.
Your success doesn’t require our dependency
We build websites and systems you can manage independently. Every project includes training, clear documentation, and support to ensure you understand how to maintain and update the basics of your digital properties without constant technical assistance.
How we work with clients
Every project is different, but our process remains consistent. Rather than jumping straight into solutions, we start with questions. Rather than promising arbitrary timelines, we build realistic schedules based on actual scope. Rather than disappearing during development, we maintain regular communication and feedback loops.
Here’s what working with OGCdigital actually looks like, from first conversation to final delivery:
Discovery: Understanding your business
We start by learning about your business, customers, market position, and what makes you different from competitors. This isn’t a quick questionnaire. It’s a thorough exploration of your goals, challenges, and requirements that ensures we’re building the right solution for your specific situation.
Project scope: Identifying real needs
Based on discovery insights, we determine what you actually need versus what you think you want. We ask questions that cut through assumptions and uncover genuine requirements, helping you avoid paying for features that won’t serve your business goals.
Realistic timeline: Planning for success
We create project timelines based on actual scope and complexity, not arbitrary deadlines. This includes buffer time for revisions, client feedback, and potential challenges. You get a schedule that works for everyone and accounts for real-world project dynamics.
Prototyping: Validating direction before building
Whether it’s wireframes, content outlines, or design concepts, we create prototypes that you can review and approve before development begins. This ensures everything aligns with your brand and objectives before we invest time in full development.
Development: Regular collaboration and feedback
We maintain consistent communication throughout development with scheduled check-ins, progress updates, and opportunities for feedback. You’re involved in key decisions and can see work in progress rather than waiting for a final reveal.
Delivery: Launch and ongoing success
Project completion includes thorough testing, comprehensive training, detailed documentation, and discussion of next steps. We ensure you’re equipped to manage your digital properties independently while remaining available for future collaboration and support.
What our clients say
The difference between good intentions and good results shows up in client feedback. Here's what business owners, organizations, and agencies say about their actual experiences working with our team on websites, accessibility improvements, and digital strategy projects.
All TestimonialsWhen I needed a basic site for a new business venture, I reached out to OGCdigital to explore my options and they recommended their MVP Website service. Within 48 hours my new website was live, optimized, ready to go, and looking so good I couldn’t believe it was all done in a day! I cannot recommend Pete and the team enough, from communication to delivery, everything was straightforward, jargon-free, and they never tried to upsell me on anything I didn’t need.
John-Paul Dunn
Persaves Owner Having a website that I can truly own and manage independently was crucial to me. OGCdigital went above and beyond, creating a custom WordPress solution that works seamlessly with my assistive technology, enabling me to control my own digital presence. The customized backend ensures that I can update content, share my message, and showcase my work without barriers. Their commitment to accessibility is more than just a service – it’s a powerful statement about inclusive design.
Diane Bergeron
Blind Iron Vision Founder
Insights from the field
Real-world experience with hundreds of projects has taught us what works in digital services and what doesn’t. We write about accessibility standards, honest project management, and practical approaches to websites that actually serve business goals.
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Common questions answered
We understand that choosing the right digital partner is a big decision. Below, we’ve answered some of the most common questions about our services, process, and what you can expect when working with OGCdigital.
We cut through the jargon, confusing plans, and upsells to deliver straightforward, high-quality services.Here’s what sets us apart:
- We only provide services we have proven experience in, ensuring you get expert-level results every time.
- We don’t try to upsell our customers on things they don’t need to achieve their goals.
- We don’t charge extra for website accessibility because, put simply, an accessible website is a properly built website.
- We always work to industry best practices, never cutting corners or compromising quality.
- We prioritize transparency, so you’ll always know what you’re paying for and why.
- We focus on long-term success, building websites and solutions that grow with your business.
- We value education, so we’re happy to explain our process and empower you with knowledge, to help you feel confident in every decision.
We offer a range of services designed to help your business succeed online, including:
- Web Development: Custom websites built to meet your unique needs.
- MVP Websites: “Minimum viable product” websites to get your ideas online quickly, and cost-effectively.
- Digital Accessibility: Ensuring your digital properties are usable and compliant with accessibility standards.
- Digital Audits: Comprehensive reviews to improve accessibility, performance, and more.
- Website Management: Stress-free hosting, maintenance, and security services.
- Content Strategy: Crafting content plans to engage your audience and drive results.
- Search Engine Optimization (SEO): Optimizing your content to improve search engine rankings and visibility.
Timelines vary depending on the service and project scope. For example:
- MVP Websites: These can typically be delivered within a few weeks.
- Custom Web Development: Larger, more complex projects may take anywhere from 2-6 months to complete.
- Digital Audits: Digital audits are usually compiled within one to two weeks.
- Digital Accessibility: Timelines depend on the goals and scope of the project. Accessibility should be considered an ongoing effort, especially if content is regularly updated.
- SEO and Content Strategy: These are long-term projects that can take up to six months to start showing meaningful results and are essential to maintain for continued success.
- Website Management: This is an ongoing service designed to keep your website running smoothly over time.
We’re always available to provide support to our customers, no matter which service you’ve used. Whether it’s answering questions, troubleshooting issues, or offering guidance, we’re here to help ensure your project continues to succeed. It’s important to note, however, that actionable requests (like as additional development, updates, or further customer training) may incur additional costs. We’ll always be transparent about any fees and provide a clear scope of work before proceeding. Our goal is to build lasting relationships with our clients by offering reliable support whenever you need it. Let us know how we can assist!
We’re happy to work with clients from all over the world. Distance is no barrier to the work we do at OGCdigital. However, please note that we only speak English. This means we’re unable to provide services that are heavily content-focused, such as content strategy or SEO, for projects in other languages.If you’re looking for web development, digital accessibility, digital audits, or website management services, we’d love to collaborate!
Yes, we do! We work with agencies to provide white-label web development, digital accessibility, digital audits, and website management services. Simply provide us with a brief, sitemap and Figma file (where applicable), and any additional information that’s relevant, and we’ll deliver high-quality results tailored to your clients’ needs. Please note that for agencies, we only offer these specific services. Other services we provide, such as design, content strategy, MVP websites, or SEO, are not included in our agency partnerships. If you’re looking for a reliable development partner, we’d love to collaborate!
Getting started is easy! Book a call with us to discuss your project. During the call, we’ll learn about your goals, challenges, and project requirements, and explore the best solutions to help you achieve your objectives. After the call, we’ll provide a detailed quote outlining costs, timelines, and next steps, so you’ll have all the information you need to move forward.
For a website built by OGCdigital? Zero. Nada. Zilch. No dollars. That’s because a properly-built website is accessible by default. We don’t give you the option of “website done properly” or “website done badly”. When it comes to remediation of digital assets, though, the price will depend on the complexity of the project. Please get in touch if you require document remediation services (we currently offer PDF, Word, and PowerPoint remediation services), captioning services for your video content, or transcription services for your audio content.