What makes us tick

About OGCdigital

We've been building digital solutions for 25 years. Our approach is simple: honest communication, professional standards, and realistic expectations from start to finish.

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Why OGCdigital exists

<p>25 years in digital services teaches you what works and what doesn't. The industry has evolved significantly during that time, with many agencies discovering they could charge separately for things that should be standard practice. Accessibility compliance, semantic code, and content optimization became premium add-ons rather than baseline requirements. The result is digital properties that work well for some users but create barriers for others.</p><p>We've had clients come to us after spending thousands on websites that looked impressive in demos but failed when real people tried to use them. Beautiful designs that screen readers couldn't navigate. Mobile sites that loaded slowly or broke entirely. Contact forms that excluded potential customers. These aren't technical limitations, they're choices agencies make when they cut corners to maximize profit.</p><p>OGCdigital exists because we believe digital service providers should follow established industry standards from the start. We work with clients who appreciate this approach and understand that quality work requires appropriate time, expertise, and honest communication about what's realistic and what isn't.</p><h3>Our core beliefs</h3><p>Our approach to every project follows the same operational principles. These guidelines determine how we handle client communication, manage project timelines, make technical decisions, and deliver work that meets industry standards.</p>

Professional standards are baseline requirements

<p>Every website we build follows established best practices for accessibility, performance, and semantic code. These aren't premium features or add-on services. They're the foundation of professional web development, included in every project regardless of budget or timeline.</p>

Honest communication builds trust

<p>We tell you what we can realistically deliver, how long it will actually take, and what challenges we might encounter. If something isn't working or needs to change, we address it directly rather than hoping problems resolve themselves or disappear.</p>

Quality work takes appropriate time

<p>Good digital work requires research, planning, testing, and refinement. We don't cut corners to meet arbitrary deadlines or promise overnight transformations. Professional results come from following established processes, not rushing through them.</p>

Your success doesn't require our dependency

<p>We build websites and systems you can manage independently. Every project includes training, clear documentation, and support to ensure you understand how to maintain and update the basics of your digital properties without constant technical assistance.</p>
GrackleDocs homepage designA composite image showing the John Howard Society Employment & Training Services employers page on a laptop screen, and the Boundless lead generation page on a mobile device
On The Floor competition page design
Great Lengths Hair Gallery salon page design
Tarrison news page design
Sarah Melissa Designs event page design
Sarah Melissa Designs event page design

How we work with clients

<p>Every project is different, but our process remains consistent. Rather than jumping straight into solutions, we start with questions. Rather than promising arbitrary timelines, we build realistic schedules based on actual scope. Rather than disappearing during development, we maintain regular communication and feedback loops.</p><p><strong>Here's what working with OGCdigital actually looks like, from first conversation to final delivery:</strong></p>

Discovery: Understanding your business

<p>We start by learning about your business, customers, market position, and what makes you different from competitors. This isn't a quick questionnaire. It's a thorough exploration of your goals, challenges, and requirements that ensures we're building the right solution for your specific situation.</p>

Project scope: Identifying real needs

<p>Based on discovery insights, we determine what you actually need versus what you think you want. We ask questions that cut through assumptions and uncover genuine requirements, helping you avoid paying for features that won't serve your business goals.</p>

Realistic timeline: Planning for success

<p>We create project timelines based on actual scope and complexity, not arbitrary deadlines. This includes buffer time for revisions, client feedback, and potential challenges. You get a schedule that works for everyone and accounts for real-world project dynamics.</p>

Prototyping: Validating direction before building

<p>Whether it's wireframes, content outlines, or design concepts, we create prototypes that you can review and approve before development begins. This ensures everything aligns with your brand and objectives before we invest time in full development.</p>

Development: Regular collaboration and feedback

<p>We maintain consistent communication throughout development with scheduled check-ins, progress updates, and opportunities for feedback. You're involved in key decisions and can see work in progress rather than waiting for a final reveal.</p>

Delivery: Launch and ongoing success

<p>Project completion includes thorough testing, comprehensive training, detailed documentation, and discussion of next steps. We ensure you're equipped to manage your digital properties independently while remaining available for future collaboration and support.</p>

What our clients say

The difference between good intentions and good results shows up in client feedback. Here's what business owners, organizations, and agencies say about their actual experiences working with our team on websites, accessibility improvements, and digital strategy projects.

All Testimonials

Insights from the field

<p>Real-world experience with hundreds of projects has taught us what works in digital services and what doesn't. We write about accessibility standards, honest project management, and practical approaches to websites that actually serve business goals.</p>
All Insights

Common questions answered

<p>We understand that choosing the right digital partner is a big decision. Below, we’ve answered some of the most common questions about our services, process, and what you can expect when working with OGCdigital.</p>
All FAQs